Privacy Policy

Privacy Notice
Last updated: May 2025

At Sawtooth Studios Ltd, we are committed to protecting your personal data and respecting your privacy. This Privacy Notice explains how we collect, use, and store your information when you interact with us online, by phone, in person, or through our services.

1. Who We Are

Sawtooth Studios Ltd is a registered company in England and Wales. 16379838
Registered Office: Lion House, Muspole Street, Norwich NR3 1DJ
Contact: jacqueline@sawtoothstudios.co.uk    07784 968 019

 

2. What Data We Collect

We may collect:

  • Your name, email, phone number, address

  • Payment details (if relevant)

  • Booking, subscription or communication details

  • Website usage data (IP address, browser info, cookies)

3. How We Use Your Data

We use your data to:

  • Provide services (e.g. bookings, communications)

  • Process payments

  • Send updates (with your consent)

  • Improve our website and services

  • Meet legal obligations

We never sell your data.

4. Legal Bases for Processing

We process data under:

  • Consent

  • Contract

  • Legal obligation

  • Legitimate interest

5. How We Store Your Data

We store your data securely on password-protected systems. We only keep it as long as needed and then delete or anonymise it.

6. Your Rights

You have the right to:

  • Access and correct your data

  • Request erasure or restriction

  • Object to processing

  • Withdraw consent

  • Complain to the ICO (www.ico.org.uk)

7. Third Parties

We may use third parties like:

  • Google Analytics

  • Mailchimp (or similar for newsletters)

  • Booking platforms (e.g. Calendly or Acuity)

They are GDPR-compliant and used only with your consent.

8. CCTV

We use CCTV within Sawtooth Studios for the purposes of security, safety, and crime prevention.

  • CCTV is in operation in communal studio areas and entrances.

  • Footage is recorded and stored securely for a limited period (typically no longer than 30 days), unless it is required for an investigation.

  • Only authorised personnel have access to the footage.

  • Footage may be shared with law enforcement if required by law.

Our lawful basis for processing CCTV footage is our legitimate interest in maintaining a safe and secure environment for staff, clients, and visitors.

9. Changes

We may update this Privacy Notice and will post updates here.